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Privacy Policy
Privacy Policy
Effective Date: June, 20, 2023
Introduction
Welcome to our marketplace rewards platform ("Platform"). This Privacy Policy ("Policy") explains how we collect, use, disclose, and safeguard your personal information when you use our Platform as either a vendor or customer. We are committed to protecting your privacy and ensuring the security of your personal information. By accessing or using our Platform, you agree to the terms of this Policy. If you do not agree with the terms of this Policy, please do not access or use our Platform.
1.Information We Collect
Vendor Information: We may collect personal information that you voluntarily provide to us during the registration process, such as your name, business name, email address, contact information, billing information, tax identification number, and any other information you choose to provide.
User Information: Your landlord has signed up for this program for the benefit of its tenants. During this process, we collect personal information that is provided by the landlord, as well as personal information that you voluntarily provide to us when creating an account. Information gathered may include, but may not be limited to your name, email address, contact information, and relevant history as a tenant. We also gather any additional information you choose to provide. We collect this information to facilitate your participation on the Platform and to provide you with the services requested.
Transaction Information: We may collect information from vendors and users related to your transactions on the Platform, including purchase details, rewards earned or redeemed, shipping and billing addresses, payment information, and order history. This information is necessary to process your transactions, track rewards, and provide customer support.
Usage Data: When you use our Platform, we may automatically collect certain information about your interaction with the Platform. This may include your IP address, device information, browser type, operating system, referring URLs, pages viewed, and the dates and times of your visits. We collect this information to analyze trends, administer the Platform, track user activity, and gather demographic information. This helps us understand how our Platform is being used and allows us to improve its functionality and user experience.
Cookies and Similar Technologies: We may use cookies, web beacons, and similar technologies to collect information and enhance your experience on our Platform. Cookies are small text files that are stored on your device when you visit a website. They help us recognize your device and remember certain information about your preferences or past actions. You can adjust your browser settings to refuse all or some cookies or to alert you when cookies are being sent. However, if you disable or refuse cookies, some parts of our Platform may not be accessible or function properly.
Use of Information
Personal Information: We use the personal information we collect to:
Facilitate your participation on the Platform and provide the services you request, including account creation, vendor verification, order processing, and customer support.
Process transactions and communicate with you regarding your purchases, rewards, and account-related activities.
Send you administrative information, such as updates, security alerts, and support and technical notices.
Respond to your inquiries, comments, or questions and provide customer support.
Send you marketing and promotional communications, such as newsletters, special offers, or rewards program updates, if you have opted in to receive them.
Customize and personalize your experience on the Platform, including displaying relevant content and recommendations.
Conduct research and analysis to improve our products, services, and user experience.
Enforce our terms and conditions, policies, and legal obligations.
We may also use your personal information to verify your identity, process payments, manage your account, provide analytics and reporting, and offer business-related opportunities and support.
Transaction Information: We use transaction information to process your transactions, track rewards earned or redeemed, provide customer support related to sales, purchases, and rewards, and analyze sales and performance data to improve our Platform and services.
Usage Data: We use usage data to monitor and analyze trends, usage, and activities on our Platform. This helps us improve the functionality of our Platform, optimize our services, enhance your experience, and ensure the security and integrity of our systems. We may also use this data for statistical purposes or to generate aggregated and anonymized reports.
Disclosure of Information
Service Providers: We may disclose your personal information to trusted third-party service providers who assist us in operating our business and providing the Platform's features and services. These service providers may include payment processors, shipping and logistics partners, cloud hosting providers, customer support providers, marketing and advertising partners, and data analytics providers. We ensure that these service providers maintain the confidentiality and security of your personal information and only use it in connection with the services they provide to us.
Business Transfers: In the event of a merger, acquisition, reorganization, or sale of all or a portion of our assets, your personal information may be transferred or disclosed as part of the transaction. We will notify you and obtain your consent, if required by applicable law, before your personal information becomes subject to a different privacy policy.
Legal Compliance and Protection: We may disclose your personal information if required to do so by law or if we believe that such disclosure is necessary to (a) comply with a legal obligation, such as a subpoena or court order, (b) protect and defend our rights or property, (c) prevent or investigate possible wrongdoing in connection with the Platform, (d) enforce our terms and conditions or policies, or (e) protect the personal safety of users of the Platform or the public.
Aggregated and Anonymized Information: We may share aggregated and anonymized information with third parties for various purposes, including business analytics, research, marketing, and advertising. This information does not identify you personally.
Data Security
Security Measures: We implement and maintain appropriate technical and organizational security measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. These measures include secure server infrastructure, encryption, access controls, firewalls, and regular security assessments. However, please note that no method of transmission over the internet or electronic storage is completely secure. Therefore, we cannot guarantee absolute security. You are responsible for maintaining the confidentiality of any login information associated with your account and for restricting access to your devices.
Data Retention: We retain your personal information for as long as necessary to fulfill the purposes outlined in this Policy and the Terms and Conditions of this platform, unless a longer retention period is required or permitted by law. When we no longer need to retain your personal information, we will securely delete or anonymize it.
Third-Party Links and Services
Third-Party Websites and Services: Our Platform may contain links to third-party websites, products, or services that are not owned or controlled by us. This Policy applies only to our Platform, and we are not responsible for the privacy practices of third-party websites and services. We encourage you to review the privacy policies of those third parties before providing any personal information or using their services.
Your Choices
Account Preferences: As a vendor or customer, you can update your account information and communication preferences by logging into your account settings or contacting us directly. You can choose whether to receive marketing and promotional communications from us and opt out at any time by following the instructions provided in the communication.
Access, Update, and Delete: You have the right to access, update, or delete your personal information held by us. If you need assistance in accessing, updating, or deleting your personal information, please contact us using the contact information provided in Section 9.
Children's Privacy
Our Platform is not intended for individuals under the age of 18. We do not knowingly collect or solicit personal information from anyone under the age of 18. If we learn that we have collected personal information from a person under 18 without verification of parental consent, we will delete that information promptly.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our privacy practices. We will notify you of any material changes by posting the updated Policy on our Platform and updating the "Effective Date" at the top. We encourage you to review this Policy periodically for any changes.
Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us. We will address your inquiries and strive to resolve any concerns promptly.
By using our Platform, you acknowledge that you have read, understood, and agree to the terms of this Privacy Policy.
Vendor Information: We may collect personal information that you voluntarily provide to us during the registration process, such as your name, business name, email address, contact information, billing information, tax identification number, and any other information you choose to provide.
User Information: Your landlord has signed up for this program for the benefit of its tenants. During this process, we collect personal information that is provided by the landlord, as well as personal information that you voluntarily provide to us when creating an account. Information gathered may include, but may not be limited to your name, email address, contact information, and relevant history as a tenant. We also gather any additional information you choose to provide. We collect this information to facilitate your participation on the Platform and to provide you with the services requested.
Transaction Information: We may collect information from vendors and users related to your transactions on the Platform, including purchase details, rewards earned or redeemed, shipping and billing addresses, payment information, and order history. This information is necessary to process your transactions, track rewards, and provide customer support.
Usage Data: When you use our Platform, we may automatically collect certain information about your interaction with the Platform. This may include your IP address, device information, browser type, operating system, referring URLs, pages viewed, and the dates and times of your visits. We collect this information to analyze trends, administer the Platform, track user activity, and gather demographic information. This helps us understand how our Platform is being used and allows us to improve its functionality and user experience.
Cookies and Similar Technologies: We may use cookies, web beacons, and similar technologies to collect information and enhance your experience on our Platform. Cookies are small text files that are stored on your device when you visit a website. They help us recognize your device and remember certain information about your preferences or past actions. You can adjust your browser settings to refuse all or some cookies or to alert you when cookies are being sent. However, if you disable or refuse cookies, some parts of our Platform may not be accessible or function properly.
Use of Information
Personal Information: We use the personal information we collect to:
Facilitate your participation on the Platform and provide the services you request, including account creation, vendor verification, order processing, and customer support.
Process transactions and communicate with you regarding your purchases, rewards, and account-related activities.
Send you administrative information, such as updates, security alerts, and support and technical notices.
Respond to your inquiries, comments, or questions and provide customer support.
Send you marketing and promotional communications, such as newsletters, special offers, or rewards program updates, if you have opted in to receive them.
Customize and personalize your experience on the Platform, including displaying relevant content and recommendations.
Conduct research and analysis to improve our products, services, and user experience.
Enforce our terms and conditions, policies, and legal obligations.
We may also use your personal information to verify your identity, process payments, manage your account, provide analytics and reporting, and offer business-related opportunities and support.
Transaction Information: We use transaction information to process your transactions, track rewards earned or redeemed, provide customer support related to sales, purchases, and rewards, and analyze sales and performance data to improve our Platform and services.
Usage Data: We use usage data to monitor and analyze trends, usage, and activities on our Platform. This helps us improve the functionality of our Platform, optimize our services, enhance your experience, and ensure the security and integrity of our systems. We may also use this data for statistical purposes or to generate aggregated and anonymized reports.
Disclosure of Information
Service Providers: We may disclose your personal information to trusted third-party service providers who assist us in operating our business and providing the Platform's features and services. These service providers may include payment processors, shipping and logistics partners, cloud hosting providers, customer support providers, marketing and advertising partners, and data analytics providers. We ensure that these service providers maintain the confidentiality and security of your personal information and only use it in connection with the services they provide to us.
Business Transfers: In the event of a merger, acquisition, reorganization, or sale of all or a portion of our assets, your personal information may be transferred or disclosed as part of the transaction. We will notify you and obtain your consent, if required by applicable law, before your personal information becomes subject to a different privacy policy.
Legal Compliance and Protection: We may disclose your personal information if required to do so by law or if we believe that such disclosure is necessary to (a) comply with a legal obligation, such as a subpoena or court order, (b) protect and defend our rights or property, (c) prevent or investigate possible wrongdoing in connection with the Platform, (d) enforce our terms and conditions or policies, or (e) protect the personal safety of users of the Platform or the public.
Aggregated and Anonymized Information: We may share aggregated and anonymized information with third parties for various purposes, including business analytics, research, marketing, and advertising. This information does not identify you personally.
Data Security
Security Measures: We implement and maintain appropriate technical and organizational security measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. These measures include secure server infrastructure, encryption, access controls, firewalls, and regular security assessments. However, please note that no method of transmission over the internet or electronic storage is completely secure. Therefore, we cannot guarantee absolute security. You are responsible for maintaining the confidentiality of any login information associated with your account and for restricting access to your devices.
Data Retention: We retain your personal information for as long as necessary to fulfill the purposes outlined in this Policy and the Terms and Conditions of this platform, unless a longer retention period is required or permitted by law. When we no longer need to retain your personal information, we will securely delete or anonymize it.
Third-Party Links and Services
Third-Party Websites and Services: Our Platform may contain links to third-party websites, products, or services that are not owned or controlled by us. This Policy applies only to our Platform, and we are not responsible for the privacy practices of third-party websites and services. We encourage you to review the privacy policies of those third parties before providing any personal information or using their services.
Your Choices
Account Preferences: As a vendor or customer, you can update your account information and communication preferences by logging into your account settings or contacting us directly. You can choose whether to receive marketing and promotional communications from us and opt out at any time by following the instructions provided in the communication.
Access, Update, and Delete: You have the right to access, update, or delete your personal information held by us. If you need assistance in accessing, updating, or deleting your personal information, please contact us using the contact information provided in Section 9.
Children's Privacy
Our Platform is not intended for individuals under the age of 18. We do not knowingly collect or solicit personal information from anyone under the age of 18. If we learn that we have collected personal information from a person under 18 without verification of parental consent, we will delete that information promptly.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our privacy practices. We will notify you of any material changes by posting the updated Policy on our Platform and updating the "Effective Date" at the top. We encourage you to review this Policy periodically for any changes.
Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us. We will address your inquiries and strive to resolve any concerns promptly.
